Cancellation Policy

Last updated: 14 September 2026

We believe in keeping things simple and fair. No lock-in contracts, no hidden fees.

What you can do

  • Cancel at any time via email
  • Use JobCardOS until your billing period ends
  • Request a data export before leaving
  • Cancel during your trial with no charge
  • Rejoin at any time

What to be aware of

  • Monthly payments are non-refundable
  • No partial-month refunds
  • Access ends at the close of your billing period
  • Data is deleted 30 days after cancellation

Before you subscribe

JobCardOS no longer offers a free trial. An account can be created at no cost, but nothing in it opens until a plan is paid for, so an account that is never paid for is never charged for either. If you would rather see the product working before you pay, request a demo and we will show you it on your own services and prices.

How to Cancel

To cancel your subscription, send an email to ian@seopeaks.com with the subject line “Cancel my JobCardOS subscription” from your registered email address. We will confirm your cancellation within 1 business day and stop all future billing.

Access After Cancellation

Your subscription remains active until the end of your current billing period. For example, if you are billed on the 1st of each month and you cancel on the 15th, you will continue to have full access until the end of that month. No further payments will be taken after cancellation is confirmed.

Refunds

JobCardOS subscriptions are billed monthly in advance. As a digital service, payments already processed are non-refundable and no partial-month refunds are issued. If JobCardOS is unable to provide the service due to a fault on our side, you will be refunded in full within 30 days.

Your Data

After cancellation, your data (bookings, skips, clients) remains accessible for 30 days. During this period you can request a full data export in Excel format by emailing ian@seopeaks.com. After 30 days, all data is permanently deleted from our systems.

Plan Changes

You can upgrade or downgrade your plan at any time by contacting us at ian@seopeaks.com. Plan changes take effect from your next billing date.

Questions or Disputes

If you have any questions about your subscription or a payment dispute, please contact us directly before raising a chargeback with your bank. We are committed to resolving any issues fairly and promptly.