Step 1
Sign up and choose Appliance Repair
Pick Appliance Repair when you sign up. You start with an appliance repairer's price list — callout fee, assessment & quote, washing machine repair, fridge regas and more — which you edit to your own prices under Settings → Services.
Add each technician under Settings → Technicians so every job can be assigned to whoever is doing it.
Step 2
Put your logo on the job card
Under Settings → Branding, upload your logo and write the terms you want above the customer's signature. Your logo then appears on every printed job card, invoice and statement.
Step 3
Bring your customers across
Under Customers → Import, upload your customer list as a spreadsheet (CSV). Name first; phone, email and address are picked up if they are there.
Step 4
Book a job in
Book a job in asks for the customer, their number, the appliance and what needs doing — a washing machine or fridge repair, for example. It takes under a minute at the counter.
Straight after, one tap opens WhatsApp from your own number with the confirmation already written.
Step 5
Print the job card
Print job card gives an A4 card with your logo, the customer, the appliance (make, model and serial number), the work requested, the estimate and a signature line — with a tear-off tag carrying the job number.
Step 6
Move each job through, and tell the customer
Jobs move Booked → Checked In → In Service → Ready → Collected, in the words your trade uses. The week view shows what is on each day; when a job is done you are offered a one-tap WhatsApp to the customer.
Step 7
A history for every appliance
Every job is kept against the appliance itself. Open any job and you see everything done to that appliance before; open a customer and you see each of their appliances and when each was last in.
