Set-up guides

How to set up JobCardOS for a towing company

Every callout carded from the roadside, the vehicle recorded by its registration, and the job closed at the drop-off.

About 20 minutes · 7 steps

Step 1

Sign up and choose Towing & Roadside Recovery

Pick Towing & Roadside Recovery when you sign up. You start with a towing company's price list — local tow (up to 20km), long distance tow - per km, accident recovery, winching / off-road recovery and more — which you edit to your own prices under Settings → Services.

Add each driver under Settings → Technicians so every job can be assigned to whoever is doing it.

Step 2

Put your logo on the job card

Under Settings → Branding, upload your logo and write the terms you want above the customer's signature. Your logo then appears on every printed job card, invoice and statement.

Branding settings for a demo towing company with its logo uploaded and job card terms filled in
Demo account — every name and number is invented.

Step 3

Bring your customers across

Under Customers → Import, upload your customer list as a spreadsheet (CSV). Name first; phone, email and address are picked up if they are there. The address shows on every job and opens in Google Maps.

Step 4

Book a job in

Book a job in asks for the customer, their number, the vehicle and what needs doing — a local tow or an accident recovery, for example. It takes under a minute, on the phone or at the desk.

Straight after, one tap opens WhatsApp from your own number with the confirmation already written.

The book-a-job-in screen on a phone for a demo towing company
Demo account — every name and number is invented.

Step 5

Print the job card

Print job card gives an A4 card with your logo, the customer, the vehicle (make, model and registration), the work requested, the estimate and a signature line — with a tear-off tag carrying the job number.

A printed job card for a demo towing company
Demo account — every name and number is invented.

Step 6

Move each job through, and tell the customer

Jobs move Called In → On Route → On Scene → Delivered → Closed, in the words your trade uses. The week view shows what is on each day; when a job is done you are offered a one-tap WhatsApp to the customer.

The week view for a demo towing company
Demo account — every name and number is invented.

Step 7

A history for every vehicle

Every job is kept against the vehicle itself. Open any job and you see everything done to that vehicle before; open a customer and you see each of their vehicles and when each was last in.

A job page for a demo towing company showing earlier work on the same vehicle
Demo account — every name and number is invented.

Ready to set up your towing company?

Plans from R249 a month, month to month. Rather see it first? Ask for a demo and we will walk you through it.